Better Results Require Better Choices


On June 12, 2017, then-Library Director Janet Van De Carr advised the Park Ridge Library Board that she would retire after 37 years with the Library, the last 17 as executive director.

That sent the Library Board on a search for Van De Carr’s replacement. Meanwhile, despite the trepidation of several Board members, the Board entrusted the Library’s management to two senior staffers to serve as acting directors on an interim basis.

And guess what? For the past six months the Library has continued to run smoothly.

Just like the Children’s Dept. continued to run smoothly after supervisor Kelly Durov noisily resigned in September 2015 to take a higher-paying position with another library – and then lambasted the Library Board for having the gall to demand transparency and accountability from then-director Van De Carr and the Library staff. That caused certain patrons and Library staffers to wail and gnash their teeth over what woes would befall that department and the children.

Those woes turned out to be…none. Bupkes. Zero. Zip. Nada.

But government bureaucracies being what they are, and thinking outside the box being anathema to bureaucrats, the Library Board embarked on a conventional search for a new full-time director. It hired an executive search firm that bills itself as specializing in library personnel: John Keister & Associates (“We Help Libraries Hire Exceptional Leaders”), a family business that seems to have cornered the Chicagoland market for this particular employment niche.

So the Library (a/k/a, the taxpayers) paid $16,000 to Keister to find and screen “qualified” candidates. It signed his Keister-friendly “Executive Search Proposal” – in lieu of a fair and balanced bi-lateral contract – that we can’t believe the Library’s attorneys (if they even were consulted) would have approved.

We understand that Keister attempted to un-nerve the Board with warnings of how the Park Ridge Library had acquired a toxic reputation among the librarian fraternity/sorority throughout the area, presumably because of the way its Board had begun: (a) challenging the director and staff on actual performance metrics and holding them accountable for their performance; (b) televising/videotaping meetings; (c) publishing its Board packets online so the taxpayers could see them in advance of meetings; (d) actually charging non-residents for premium Library usage like computers and program attendance (How terrible!); and (d) charging tutors and other for-profit businesses for using the Library as their taxpayer-funded office space (Heresy!).

Ironically, a few years ago Park Ridge’s then-mayor, Dave Schmidt, and the then-City Council reportedly acquired a “toxic” reputation after they sacked city manager Jim Hock in 2012 for with a no-confidence vote and a laundry list of performance fails. He was followed by Shawn Hamilton, who jumped ship one step ahead of another performance review that likely would have weighed, measured, and found him wanting.

But guess what?

The City turned to finance supt. Joe Gilmore. And, so far, Gilmore has proven himself a superior city manager to both of his two most immediate predecessors – and light years ahead of Tim Schuenke, the prince of darkness whose incompetence was exceeded only by his deceptiveness, both of which flaws were not only tolerated but even rewarded for more than a decade by mayors Ron Wietecha, Mike Marous and Howard Frimark, along with their complicit councils.

That was before Schmidt introduced H.I.T.A. to City government, a concept that even made some inroads at the Library over the past few years.

But transparency and accountability aren’t what a headhunter like Keister is about. His thing is generating fees while maintaining and gaining influence – the influence that comes from placing modestly-talented bureaucrats in secure, over-paid public jobs with Cadillac pensions, thereby creating a pool of once-and-future job seekers who not only become Keister’s captive “inventory” but are also beholden to him for their future job moves.

He reportedly insisted on controlling the hiring process if our toxic Library was to have any chance of landing a qualified director. And the Library Board bent to his will: It screened the four finalists in the secretive closed session Keister demanded before choosing the two finalists: Jeannie Dilger, the executive director of the LaGrange public library, and Aaron Skog, the executive director of a library consortium known as SWAN.

Board president Pat Lamb acknowledged Keister’s secretive preferences in a Park Ridge Herald-Advocate article on the subject (“After candidates withdraw, Park Ridge Library Board starts over on leadership search,” December 6), saying that Keister was “very concerned that candidates are not comfortable with some of the things that we do in open session versus what other libraries may do in open session.” That’s because most bureaucrats despise transparency and accountability.

Despite the Board’s accommodations to most of what Keister wanted, one of his two finalists – Jeannie Dilger, the executive director of the LaGrange library – dropped out almost immediately to accept a $122,000 offer from the Palatine library? (which serves 90,000 patrons).

Guess who was running the Palatine library’s director search?


And guess who reportedly didn’t disclose to our Library Board that he was serving at least two masters?


But that’s barely the half of this farce. We’ll share the other half in our next post.

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